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Telephony Services

Working closely with Tier1 carriers such as BT, Cable & Wireless and Virgin Media, we can offer you specialist advice on telephony projects and access to leading telephony solutions.

We can quickly set up new numbers and/or advise on how to achieve this with your internal telephony teams. Clients appreciate our assistance in managing numbers - recycling, rerouting, changing messages etc and we also have access to the latest technologies to help optimise delivery of your inbound call traffic.

Whether the requirement is for short or long term number solutions, we respond quickly and are experienced in providing IVR set up, voice recording and disaster recovery solutions for high profile (e.g. TV advertised) numbers at short notice.

We also have access to some of the best gold numbers – ideal if you need memorable numbers for TV campaigns at cost effective rates. Contact us on0800 180 4430 for more details.

Featured Clients

BAA

Combined call data from multiple telcos and technologies into a single holistic view of BAA’s National Airport call centre operations

Loot

Enhanced customer service levels through call centre benchmarking, identifying bottlenecks and improving agent resource planning

Legal & General

Helped drive customer service improvements by the ability to measure repeat call behaviour and first call resolution

View Our Clients
Increase Advertising ROI

Increase Advertising ROI

Find out which parts of the direct response advertsing budget are really working hardest and increase returns

Read More
Have a specific question? Give us a call on 0800 180 4430
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